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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carson Franklin

Carson Franklin

July 2, 2024

5  out of  5
rating by Carson Franklin
"Great experience, "send you mother, cousin, and baby," tell them to ask for ASHLEY!!!!!"
We responded:
"Thank you Carson for the great review. I am glad Ashley was able to help you. "
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Tim Bryant

June 17, 2024

5  out of  5
rating by Tim Bryant
"Staff is very friendly and helpful. I would highly recommend!"
We responded:
"Mr. Bryant, I greatly appreciate you taking the time out to give us a review. I am glad my team was able to help you."
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Treva Radford

April 24, 2024

4  out of  5
rating by Treva Radford
"Customer service was always very good but the rates continually rose without accident or tickets. I found an insurance with more pay out for less money. The move saved me just under 100.00 a month. Almost 1200.00 for the year. That makes a difference in my everyday life. We had a good run. Thanks State Farm!"
We responded:
"Thank you for the review Ms. Radford. We are always here to help. Unfortunately, due to inflation effecting the costs of parts and labor there was a State wide increase in premium for all insurers. "
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Jon

April 19, 2024

5  out of  5
rating by Jon
"I love this office and the staff is wonderful! Someone named Jasmine helped me over the phone with everything i needed and kept me smiling happy while doing it! Well done 👍🏾"
We responded:
"Thanks for the kind words Jon. We really appreciate your business."
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Clantoria Phillips

April 18, 2024

5  out of  5
rating by Clantoria Phillips
"Jasmine was very professional and detailed about the plans available for myself and my family. 10/10 highly recommend speaking with her!"
We responded:
"Thank you for contacting Eric O. King State Farm Insurance. I am glad Jasmine was able to help you and answer all of your questions. Feel free to contact us anytime."
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Corrigan Murray

April 18, 2024

5  out of  5
rating by Corrigan Murray
"Jasmine was very helpful and kind over the phone. She explained everything in detail and made sure I understood everything. Thank you!"
We responded:
"Thank you for taking time out to give Jasmine a review."
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Destini Ambus

April 18, 2024

5  out of  5
rating by Destini Ambus
"Highly recommend Jasmine! She was so knowledgeable and friendly, definitely recommending her services."
We responded:
"Hello Destini. Glad you had a great experience with Jasmine."
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Quinn Lee

April 17, 2024

5  out of  5
rating by Quinn Lee
"Jasmine was so helpful when I spoke to her! She answered all of my questions, was kind and knowledgeable, and made my experience so positive."
We responded:
"Thanks for the positive review on Jasmine. Feel free to contact us anytime."
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Lauryn G

April 17, 2024

5  out of  5
rating by Lauryn G
"Jasmine was helpful with answering questions I had. Would recommend reaching out if you're on the hunt for a new insurer!"
We responded:
"Hey Lauryn. Great review. Glad Jasmine was able to help."
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Jordan S.

April 17, 2024

5  out of  5
rating by Jordan S.
"I am beyond satisfied with my experience at this office! Recently, I spoke with Jasmine about a few inquiries that I’ve had; she has been extremely kind, patient, and informative throughout this entire process. I am beyond grateful for the services that I have received thus far, and I look forward to working with you all in the near future!"
We responded:
"Glad Jasmine was able to meet expectations. Please feel free to call, text or email anytime."
Profile photo of Ianah Brewton

Ianah Brewton

April 17, 2024

5  out of  5
rating by Ianah Brewton
"Every time I call in, Jasmine is so helpful and makes sure all my questions are answered. I recommend this office for your insurance needs!"
We responded:
"Ianah, thank you very much. Customer service is something we take very serious. Always willing to help."
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Tamyia Palmer

April 17, 2024

5  out of  5
rating by Tamyia Palmer
"I called in with some questions about my insurance and Jasmine was so sweet and helpful. This office is the best in Birmingham!"
We responded:
"Thanks for the kind review Tamyia. Hope you have a great weekend."
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Carlton Coleman

April 17, 2024

5  out of  5
rating by Carlton Coleman
"I recently had an amazing conversation with Jasmine, as she was very knowledgeable with different policies and has undoubtedly strengthen my love for State Farm. Thanks again Jasmine!"
We responded:
"Afternoon Carlton. It is always good to hear when we are doing a great job. Glad Jasmine was able to help. "
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heavenly charles

April 17, 2024

5  out of  5
rating by heavenly charles
"Jasmine is such a sweetheart and so helpful! My needs are always taken care of"
We responded:
"We appreciate you taking the time out of your busy schedule to give us a wonderful review. "
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Sara A

April 17, 2024

5  out of  5
rating by Sara A
"I had an amazing experience with Jasmine!! She answered all of my questions with so much patience and kindness. I will definitely continue my business with State Farm!"
We responded:
"Thanks Sara. Feel free to give us a call anytime."
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RaenNa Newton

April 17, 2024

5  out of  5
rating by RaenNa Newton
"I had an amazing experience with this company thanks to Jasmine. Her customer service was more than outstanding. She went above and beyond to help me & for that I will continue to recommend State Farm. 10/10 experience."
We responded:
"Thank for your business and the wonderful review."
Profile photo of Naowreen Nerupama

Naowreen Nerupama

April 17, 2024

5  out of  5
rating by Naowreen Nerupama
"Had a great experience with one of the representatives here, Jasmine Johnson, who helped answer some general questions for me regarding car insurance and home insurance since I was moving out of state. She was very patient and thorough with me throughout the process!"
We responded:
"Always here to help. Glad Jasmine was able to answer all your questions."
Profile photo of Tomika Irias (Meka Curly Girl)

Tomika Irias (Meka Curly Girl)

April 17, 2024

5  out of  5
rating by Tomika Irias (Meka Curly Girl)
"Great place to get your insurance! Jasmine Johnson was very patient and knowledgeable on everything I had questions about. It was a pleasure doing business."
We responded:
"Hey Tomika. Thank you for the excellent review. We are very glad to hear you had a wonderful experience with us."
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Leland Talbert

April 17, 2024

5  out of  5
rating by Leland Talbert
"Very pleasant interaction Jasmine was very knowledgeable about helpful. Will definitely come back for any future needs"
We responded:
"Thanks Leland. Give us a call anytime."
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James Melton

February 28, 2024

5  out of  5
rating by James Melton
"Miss Ashley was very nice and helpful to explain the plalicy"
We responded:
"Mr. Melton we really appreciate your business. Thank you for taking the time to let us know how helpful Ashley was in assisting you with your policy."
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Lashun Stone

February 22, 2024

5  out of  5
rating by Lashun Stone
"I'm soooooo glad that I changed insurance companies , not only have I saved about $205 a month it's the personal relationship they have with you. I tell anyone that will listen lol."
We responded:
"Hello Ms. Stone. We are thrilled to hear that you enjoyed your experience with us and got to save some money. Please feel free to send us as many friends and family as you can so we can help them out as well. We look forward to continuing to do business with you."
Profile photo of Roddrina Larkins

Roddrina Larkins

February 4, 2024

1  out of  5
rating by Roddrina Larkins
"I’ve with been Eric O King for years and needed his assistance with my policies! I advised him the situation and that I too worked for State Farm! As a team member Eric was very rude and did not seem to help me at all. I’m a team member and would never recommend anyone I know to him."
We responded:
"Dear Ms. Larkins, Thank you for taking the time to share your feedback. We apologize for the inconvenience you recently experienced with my office. Providing a positive customer experience is our top priority, and we're sorry we fell short in this instance. We would like to make it right. Please reach out to our customer service team at 205-940-6499 so we can address your concerns directly. We appreciate your feedback, and it helps us improve our services. Thank you, Eric O. King"
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Linda Hughes

December 16, 2023

5  out of  5
rating by Linda Hughes
"Eric King is the best !!! His staff is very professional and friendly.."
We responded:
"Thank you so much for taking the time to write a positive review about our service! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!"
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Devon Stafford

November 25, 2023

5  out of  5
rating by Devon Stafford
"I’ve Been With State Farm For The Past 5 Years Or So & Whenever I Need Something, Whether It’s A General Question or Help With My Policy, Lenora Is Always There With The Solution or The Answer. Hands Down This Is The Best Agency I’ve Had. Big Thank You To Lenora & The Entire Eric O King Agency For All Their Hard Work!"
We responded:
"Thank you for the review Mr. Stafford. We are always here to help."
Profile photo of Braxton Edwards

Braxton Edwards

November 20, 2023

5  out of  5
rating by Braxton Edwards
"Lenora was very helpful and kind."
We responded:
"Thank you for the review."